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Bill Assistance Programs

Payment Arrangements

Members who are not able to pay their electric bill by the due date are encouraged to contact our office to discuss extended payment arrangements. Payment arrangements must be made prior to disconnection. The co-op does not offer payment arrangement options after a service has been disconnected. 

 

Below is a list of local agencies that provide assistance with utility bills.

Bill Assistance Programs

Washington County

Washington County Community Action - (740) 373-3745

Washington County Jobs & Family Services - (740) 373-5513

Washington County Caring Connection - (740) 376-9903

Washington County Salvation Army - (740) 373-4043

St. Vincent De Paul Society – (740) 376-1334 

 

Noble County

Noble County Community Action - (740) 732-2388

Noble County Department of Jobs & Family Services - (740) 732-2392

 

 

Monroe County

Monroe County Community Action - (740) 472-0828

Monroe County Department of Jobs & Family Services - (740) 472-1602

 

Morgan County

Morgan County Community Action - (740) 962-3827

Morgan County Department of Jobs & Family Services - (740) 962-4616

 

Guernsey & Athens Counties

Guernsey County Community Action - (740) 432-2381

Athens County Community Action - (740) 767-4500

Athens County Department of Jobs & Family Services - (740) 797-2523

Neighbors Helping Neighbors (Athens County) - (740) 592-4477

 

Levelized Billing

 

Levelized billing helps your electric bill become more predictable. Under levelized billing, each monthly bill is the rolling average of your electric use for the most recent 12 months. For instance, this month’s bill would be the average electric use of the previous 11 months, plus this month. Your bill changes only slightly from month to month, and the 12-month rolling average guards against drastic fluctuations in your bill, even during the coldest and hottest months.

 

There is no catch-up month under levelized billing. The only time the account would need to be reconciled in full is when a member leaves Washington Electric Cooperative or no longer wants to participate in levelized billing.

To be eligible for levelized billing, your account must have a zero balance, and you must have been a Washington Electric Cooperative member for a minimum of 12 months.

 

Members may be removed from levelized billing for failing to make a payment by the due date, or at your request. Your entire account balance becomes due if removed from levelized billing for any reason.

 

Please contact our office for details. Eligible members wishing to enroll in levelized billing must also complete the Levelized Billing Agreement.

 

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440 Highland Ridge Road

Marietta, OH  45750

 

Hours: 8 a.m. – 4 p.m.

Monday through Friday

 

Phone: 740.373.2141

 

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©2025 Washington Electric Cooperative. Your trusted local energy provider.

  • My Account
    • Ways to Pay
    • Bill Assistance Programs
    • Disconnection Policy
    • Understanding Your Bill
  • Save Money & Energy
    • Rebates and Incentives
    • Energy Efficiency
    • Load Management
  • Electric Service
    • Sign Up or Stop Service
    • New Construction
    • Service Upgrades
    • Outdoor Lighting
    • Trees
  • Member Benefits
    • Capital Credits
    • Youth Programs
  • Outages & Safety
    • Outage Center
    • Electrical Safety Tips
    • Generator Safety
    • Power Surges
    • Call Before You Dig
  • Solar
  • About Us
    • Contact Us
    • Who We Are
    • Cooperative Principles
    • Board of Trustees
    • Ohio Cooperative Living Magazine
    • Annual Report
    • Code of Regulations